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Questions about your profile, government ID verification, account access, or how Muslim Shadi works? We are here to help USA members.
Government ID submissions
To submit or replace your government-issued picture ID, email a clear JPG or PNG to support@muslimshadi.org and CC muslimshadi@gmail.com. IDs are reviewed by admins only and are never shared with candidates.
General support
For account questions, pending approval status, photo consent, or interest and matching help, email us at the address above. We typically respond within a few business days, insha'Allah.
Support can help with account and platform questions. Please do your own due diligence before communicating or proceeding with anyone — we provide a matching platform only and are not responsible for member interactions or outcomes.
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Join WhatsApp CommunityVisiting hours
Visiting hours follow the Namaz (prayer) timings at Makkah Masjid. You can check the latest Iqama timings at makkahmasjid.net.